The Gap is Not Technology. It’s Partnership.
Technology is now embedded in every product, every service, every growth strategy. The challenge is no longer whether technology matters. The challenge is how effectively the business and IT work together to harness it. Most organizations don’t struggle because of a lack of systems. They struggle because of a lack of structured partnership. Technology has become central to innovation, efficiency, and competitive advantage.
Yet many IT and Shared Service organizations remain:
Reactive instead of proactive
Operational instead of strategic
Invited late instead of engaged early
The gap is not capability. The gap is convergence.
At Kip Fanta Group, we focus on designing the relationships, behaviors, and operating mechanisms between the business and those delivering IT and Shared Services. Not to help organizations survive transformation. But to lead it.
When partnership is intentional and structured, the impact is significant:
Faster strategic decisions
Clearer investment priorities
Stronger executive trust
Measurable business outcomes
This is not about adding more governance. It is about designing how the business and IT converge. When done well, it changes everything.
Why are we best suited to help you with this work?
Master Knowledge Provider (KP) & Thought Leader with BRM Institute.
Accredited Trainer Organization (ATO) with APMG for Business Relationship Management Professional (BRMP) and Certified Business Relationship Manager (CBRM) certifications.
Over half of Kip’s 25-year career at Procter & Gamble (P&G) was in IT/Shared Services BRM roles, to the most senior level.
Master of Business Relationship Management (MBRM)
As a previous Service Manager, in addition to other IT/Shared Service roles, Kip understands and builds the BRM roles and capabilities within an overall IT/Shared Service model.
We don’t just talk it, we’ve lived it. So, whether you're providing services/capabilities within your enterprise, or looking to transform how you engage with companies from the outside, let us help you become that strategic business partner.
How We Work
Advisory & Consulting
Advisory and consulting engagements help leadership teams understand where they are today and define the practical steps required to strengthen business partnership.
Together, we assess how the organization currently operates, where alignment may be missing, and what changes will have the greatest impact.
This work often includes:
Capability maturity and partnering assessments
Leadership alignment and engagement models
BRM operating model design
Role, skill, and organizational structure recommendations
Facilitated strategy and action planning sessions
The goal is not insight alone. The goal is execution.
Executive Speaking
Keynotes and leadership sessions designed to help leaders think differently about how business and technology work together.
These sessions are customized for each audience and often focus on helping organizations:
See Business Relationship Management in a new light
Move beyond alignment conversations toward real partnership
Establish a shared language for strategic collaboration
These sessions challenge assumptions and help leaders rethink how partnership actually works.
Training & Facilitation
Structured learning and facilitated sessions designed to help leaders and teams strengthen how they partner with the business.
This includes official BRM Institute programs delivered across the Knowledge Path to Success, as well as customized workshops built around the specific challenges organizations are facing.
Programs and sessions often include:
BRM Institute Introduction Series
Certification Series (BRMP® and beyond)
Application and Advanced Programs
Customized leadership workshops
Facilitated strategy and capability development sessions
These engagements are designed to move beyond theory and help teams apply the practices of modern business partnering in their day-to-day work.
Coaching
Coaching engagements support leaders and practitioners who are responsible for strengthening business partnership in their organizations.
These sessions focus on real situations leaders are navigating, helping them build confidence, influence, and practical approaches for driving BRM success.
Coaching engagements often include:
CIOs and Shared Service leaders embedding partnership into how their organizations operate
Leaders responsible for launching or strengthening BRM capabilities
Business Relationship Managers developing influence, credibility, and strategic engagement skills
Leadership teams strengthening how they work with business stakeholders
Coaching moves beyond theory and focuses on the real leadership situations people face every day.
