Technology Isn’t the Problem.
Technology is now embedded in every product, every service, every growth strategy. The challenge is no longer whether technology matters. The challenge is how effectively the business and IT work together to harness it. Most organizations don’t struggle because of a lack of systems. They struggle because of a lack of structured partnership. Technology has become central to innovation, efficiency, and competitive advantage.
Yet many IT and Shared Service organizations remain:
Reactive instead of proactive
Operational instead of strategic
Invited late instead of engaged early
The gap is not capability. The gap is convergence.
At Kip Fanta Group, we focus on designing the relationships, behaviors, and operating mechanisms between the business and those delivering IT and Shared Services. Not to help organizations survive transformation. But to lead it.
When partnership is intentional and structured, the impact is significant:
Faster strategic decisions
Clearer investment priorities
Stronger executive trust
Measurable business outcomes
This is not about adding more governance. It is about designing how the business and IT converge. When done well, it changes everything.
Why are we best suited to help you with this work?
Master Knowledge Provider & Thought Leader with BRM Institute.
Accredited Trainer Organization (ATO) with APMG for Business Relationship Management Professional (BRMP) and Certified Business Relationship Manager (CBRM) certifications.
Over half of Kip’s 25-year career at Procter & Gamble (P&G) was in IT/Shared Services BRM roles, to the most senior level.
Master of Business Relationship Management (MBRM)
As a previous Service Manager, in addition to other IT/Shared Service roles, Kip understands and builds the BRM roles and capabilities within an overall IT/Shared Service model.
We don’t just talk it, we’ve lived it. So, whether you're providing services/capabilities within your enterprise, or looking to transform how you engage with companies from the outside, let us help you become that strategic business partner.
How We Work
Advisory & Consulting
We assess your current state, strategic ambitions, and operating model to identify what is required to elevate your organization from service provider to strategic partner.
This includes:
Capability maturity and partnering assessments
Leadership alignment and engagement models
BRM operating model design
Skills and structure recommendations
Facilitated strategy and action planning sessions
The goal is not insight alone. It is execution.
Executive Speaking
Customized keynotes and leadership sessions designed to:
Reframe how organizations think about Business Relationship Management
Inspire leaders to move beyond alignment
Establish a shared language around strategic partnership
These sessions challenge assumptions and catalyze momentum.
Training & Facilitation
Official BRM Institute programs delivered across the Knowledge Path to Success, including:
Introduction Series
Certification Series (BRMP® and beyond)
Application & Advanced Programs
Private enterprise sessions are available upon request. Public offerings are listed on the Training & Workshops page.
Coaching
Ongoing advisory support for leaders and practitioners responsible for driving BRM success.
Engagements include:
CIOs and Shared Service Leaders embedding partnership into their operating model
Leaders overseeing BRM implementations
Business Relationship Managers seeking practical guidance and influence development
Leadership teams strengthening strategic engagement behaviors
Coaching moves beyond theory and into real-world execution.
