Business Relationship Management Professional (BRMP®)
November 27-November 29, 2018 Chicago, IL Register here
January 23 - January 25, 2019 Cincinnati, OH Register here
January 29 - January 31, 2019 Tampa, FL Register here
February 12 - February 14, 2019 Philadelphia, PA Register here
March 26 - March 28, 2019 Virginia Beach, VA Register here
April 9 - April 11, 2019 Kansas City, KS Register here
April 23 - April 25, 2019 Cleveland, OH Register here
In addition to the ongoing public classes that will be offered, this 3 day course can also be given privately for your organization. The 40-minute certification exam is typically given on the last part of day 3 (but individuals may take it later). It is closed book, comprises 50 questions, with a passing grade of 50%. We are pleased to offer this course as an Affiliate of The Merlyn Group.
BRMP® Learning Objectives
Holders of the BRMI BRMP® credentials will be able to demonstrate their understanding of:
The characteristics of the BRM role.
What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services.
How Portfolio Management disciplines and techniques are used to maximize realized business value.
Business Transition Management and the conditions for successful change programs that minimize “value leakage”.
How to communicate effectively and persuasively.
Be able to explain the goals and objectives of the BRM role.
Understand why the BRM role is gaining importance and how it is evolving in response to business and provider forces.
Explain the concepts of Business Demand Maturity and Provider Supply Maturity and how these impact BRM.
Understand the drivers of relationship maturity and be able to differentiate between tactical and strategic BRM roles and how these relate to order taker, trusted consultant and strategic business partner.
Be able to explain common BRM reporting and organizing structures and how the BRM aligns with the business.
Understand “Demand Shaping” as a means to increase value realization from provider investments and services.
Be able to use a Strategic Relationship Management Process and Techniques to strengthen relationships.
Co-develop, with your business partner, a Relationship Strategy-on-a-Page as a mutual Relationship Contract.
Business IQ and Business Value Management
Understand the concepts of Capability Roadmaps and how these are derived from business strategy.
Understand the concepts of Value Management and how these link business strategy, provider strategy, portfolio and the business case to shape priorities, communicate and drive business value.
Know how to apply Portfolio Management to the entire life cycle of provider investments, from managing new investments, optimizing existing investments and retiring old investments.
Understand the relationships between Project, Program and Portfolio Management and how these work together to optimize business value.
Business Transition Management
Understand what Business Transition Management is, why it is important to BRM, and the components of a Business Transition Capability model.
Know how to create urgency for stakeholders.
Recognize the important distinctions between Products and Services and the implications for the BRM.
Understand the different aspects of service value and how service provider constraints impact the role of the BRM.
Understand the characteristics of ‘powerful communications’.
Know how to influence those over whom you do not have direct control.
Be able to express yourself through a unique value proposition.